Digital Government: Learning from the Past

Digital Government:  Literally wrote the book on Digital Government (Government 2.0)

Digital Government: Literally wrote the book on Digital Government (Government 2.0)

Stumbled across a textbook that I was featured in the first chapter from NIU in the US (while I love Scribd, you should buy the book and to all our professors out there, you should force your students to read it :) ).  It was fun to re-read the things I tried to accomplish as CIO, and I found much if it stands up today.

Even with all of the new technologies, social media impact, open data initiatives and the like, I believe the orientation outlined in the Textbook are accurate.  Our CIO’s that are out there following this blog need to continually remind themselves that they are best served when they are using technology to support policy objectives.  I should be clear, I don’t mean support in terms of not leading, but in terms of leverage.  Our ICT decisions need to be rooted in policy outcomes for the Government’s we serve and when we do that we can launch technology as the true strategic lever that it is, instead of a cost center to be controlled.

I certianly hope you have the time to read the book from NIU, but for those of us out there that used to work in the public service it is good to see that our work continues to be consumed in the wild.  :)

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Matt Miszewski has been a leader of incredible teams, that accomplished unbelievable goals - together. From rebuilding an enterprise technology strategy from the ground up as Chief Information Officer of the State of Wisconsin to driving a struggling global sales and marketing team to live beyond their potential and helping take their stock from $45/sh to over $110/sh, I have been honored to take on huge challenges and beat them by building collaborative and high performing teams. I was proud to be a regular speaker on Digital Realty's earnings call each quarter and being able to brief and advise the Board of Directors each quarter. Focusing on our shareholders needs while coupling that focus with the needs of our top customers was the combination the street was searching for and our increase in equity value proves the effort worthwhile. Our focus on total leasing costs, net present value of long term leases, closing the gap on cash performance and elimination of stagnant inventory helped to drive a stalled stock. Most proud of standing up a revenue engine that will be used for decades including a renewed global salesforce, inside sales expertise, demand generation focus, new global Partners and Alliances program, sales operations team and a heightened focus on connecting lead development to sales outcomes (including a new social marketing program, AR/PR, digital presence, brand identity refresh, SEO/SEM and a regular campaigning process). Combining decades of technology leadership with this commercial success creates an incredible package to unleash revenue and hack growth for companies from any industry out there.

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