I had the honor of meeting with some of the ICT leadership of CentreLink yesterday from the Australian central government. Centrelink does some incredible things down under and it was an honor to host them a bit today to talk about what we can do together t make their ICT operations even more efficient than it is today and unlock some of the magic of software for their citizens.
It was invigorating to talk with these folks about the nature of ICT as a profession in the public sector and how we all have an opportunity to push ICT as a strategic policy lever inside government. To see the focus on this team to manage efficiency for laudable reasons (to allow the Australian Government to better accomplish its mission to create safer streets, a cleaner environment and a more sustainable education system) was a reminder of how noble the cause of public sector ICT management can be for all of us.
For an organization with charges to care for Australians dealing with the need to be made whole after natural disasters such as the damage resulting from the Victorian Floods this March, provide services to folks relocating to and from the country, enabling benefit recipients to pay their bills digitally and so on, it was impressive to see the dedication of this team in making sure the infrastructure was secure and efficient and that they had a keen eye on providing platforms for citizens to benefit from at the same time.
The video below is just one example of them going that extra mile to ensure that citizens have digital access as they push the government to commit fully to a Government 2.0 vision for Australia. Computerworld covered some of their other Gov20 efforts earlier this year.
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