Australia: Centrelink is Doing Amazing Things for Australian Government, Business and Citizens

I had the honor of meeting with some of the ICT leadership of CentreLink yesterday from the Australian central government.  Centrelink does some incredible things down under and it was an honor to host them a bit today to talk about what we can do together t make their ICT operations even more efficient than it is today and unlock some of the magic of software for their citizens.

It was invigorating to talk with these folks about the nature of ICT as a profession in the public sector and how we all have an opportunity to push ICT as a strategic policy lever inside government.  To see the focus on this team to manage efficiency for laudable reasons (to allow the Australian Government to better accomplish its mission to create safer streets, a cleaner environment and a more sustainable education system) was a reminder of how noble the cause of public sector ICT management can be for all of us.

For an organization with charges to care for Australians dealing with the need to be made whole after natural disasters such as the damage resulting from the Victorian Floods this March, provide services to folks relocating to and from the country, enabling benefit recipients to pay their bills digitally and so on, it was impressive to see the dedication of this team in making sure the infrastructure was secure and efficient and that they had a keen eye on providing platforms for citizens to benefit from at the same time.

The video below is just one example of them going that extra mile to ensure that citizens have digital access as they push the government to commit fully to a Government 2.0 vision for Australia.  Computerworld covered some of their other Gov20 efforts earlier this year.

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Matt Miszewski has been a leader of incredible teams, that accomplished unbelievable goals - together. From rebuilding an enterprise technology strategy from the ground up as Chief Information Officer of the State of Wisconsin to driving a struggling global sales and marketing team to live beyond their potential and helping take their stock from $45/sh to over $110/sh, I have been honored to take on huge challenges and beat them by building collaborative and high performing teams. I was proud to be a regular speaker on Digital Realty's earnings call each quarter and being able to brief and advise the Board of Directors each quarter. Focusing on our shareholders needs while coupling that focus with the needs of our top customers was the combination the street was searching for and our increase in equity value proves the effort worthwhile. Our focus on total leasing costs, net present value of long term leases, closing the gap on cash performance and elimination of stagnant inventory helped to drive a stalled stock. Most proud of standing up a revenue engine that will be used for decades including a renewed global salesforce, inside sales expertise, demand generation focus, new global Partners and Alliances program, sales operations team and a heightened focus on connecting lead development to sales outcomes (including a new social marketing program, AR/PR, digital presence, brand identity refresh, SEO/SEM and a regular campaigning process). Combining decades of technology leadership with this commercial success creates an incredible package to unleash revenue and hack growth for companies from any industry out there.

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